Terms of service

Terms of Service

Last Updated: September 2026

Welcome to Inky Moon. By accessing or using our website and purchasing our products, you agree to be bound by these Terms of Service. Please read them carefully before using our website.

1. General

These Terms of Service apply to all visitors, customers, and users of the Inky Moon website. By using our website, you confirm that you are at least 18 years of age or have permission from a parent or legal guardian to use this website.

We reserve the right to update or modify these Terms of Service at any time. Changes will become effective immediately upon being published on our website.

2. Products

We strive to display our products, colours, descriptions, and images as accurately as possible. However, colours may vary depending on your screen or device settings, and we cannot guarantee that your display will exactly match the product received.

All products are subject to availability. We reserve the right to discontinue or modify products at any time without prior notice.

3. Pricing

All prices are displayed in Euros (€) unless otherwise stated.

We reserve the right to change prices at any time without notice. The price charged will be the price displayed at the time your order is placed.

4. Orders

Once you place an order, you will receive an order confirmation email. This confirmation does not guarantee acceptance of your order.

We reserve the right to refuse or cancel any order if:

Payment cannot be verified.
Products are unavailable.
Pricing errors have occurred.
Fraudulent or suspicious activity is suspected.

If your order is cancelled after payment has been received, a full refund will be issued.

5. Payments

Payment must be completed before your order is processed and shipped.

We accept the payment methods offered during checkout.

6. Shipping

Shipping times are estimates only and may vary depending on your location and the shipping provider.

Inky Moon is not responsible for delays caused by couriers, customs processing, weather conditions, or events beyond our control.

Customers are responsible for providing accurate shipping information. We are not responsible for orders delivered to an incorrect address provided by the customer.

7. Returns & Refunds

Our Return & Refund Policy forms part of these Terms of Service.

Returns and refunds are only available for faulty products or incorrect items received and require photographic proof. Please refer to our Return & Refund Policy for full details.

8. Intellectual Property

All content on this website, including logos, product designs, graphics, photographs, text, and branding, is the property of Inky Moon unless otherwise stated.

No content may be copied, reproduced, distributed, or used without prior written permission.

9. Limitation of Liability

To the maximum extent permitted by law, Inky Moon shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

Our total liability shall not exceed the amount paid for the product giving rise to the claim.

10. Privacy

Your personal information is handled in accordance with our Privacy Policy.

We only collect and process information necessary to fulfil your order, provide customer support, and comply with legal obligations.

11. Governing Law

These Terms of Service are governed by the laws of Italy and applicable European Union consumer protection legislation. Any disputes shall be resolved in the appropriate courts of that jurisdiction unless otherwise required by applicable consumer protection laws.